This guy was CLEARLY out of line and deserved to be fired, and anyone who says otherwise is nuts. (No, this wouldn't have happened if she had just complied, but that doesn't justify this complete overreaction.) But I'm curious: What do you think is the appropriate response to a disruptive child who repeatedly refuses to obey authority figures and thinks the rules don't apply to them? Looking for real-world suggestions, not excuses or details of extenuating circumstances. It used to drive me CRAZY when my bratty peers got away with misbehaving, but obviously escalating the situation is not the answer. I have friends who have given up teaching because they just didn't know what to do with unruly students anymore. It's teachers and law enforcement's duty to figure out the right response, but I can't help wondering what fellow civilians think. Thoughts? Suggestions?